Expert Guidance
Jewellery Care Guide
Your fine jewellery is made to last generations. Follow these expert tips to preserve the brilliance of your GIA-certified stones and the integrity of your hallmarked metals — and to keep every piece looking as exquisite as the day you received it.
The Golden Rules
Simple habits that protect every piece, every day.
Last On, First Off
Put your jewellery on after applying perfume, lotion, and cosmetics — and remove it first at the end of the day. These residues dull stones and tarnish metals.
Away from Chemicals
Remove pieces before swimming (chlorine), cleaning (bleach and ammonia), or heavy work. Harsh chemicals can etch metals and damage softer stones.
Store Separately
Diamonds will scratch other gemstones and even each other. Keep each piece in its own soft pouch or compartment to prevent abrasion and tangled chains.
Cleaning by Stone Type
Each gemstone has its own tolerance — match your method to the material.
Diamond (10 Mohs)
Soak in warm water with a few drops of mild dish soap, then gently brush with a soft toothbrush. Ultrasonic cleaners are safe for untreated diamonds. Avoid steam if the stone has fractures.
Sapphire & Ruby (9 Mohs)
Durable and suitable for everyday wear. Clean with warm soapy water and a soft brush. Ultrasonic cleaning is safe for most untreated stones; avoid if the stone is oiled or fracture-filled.
Emerald (7.5–8 Mohs)
Often treated with natural oils to enhance clarity. Never use ultrasonic or steam cleaning — heat and solvent will strip the oil and may widen inclusions. Wipe gently with a damp, soft cloth only.
Opal, Pearl & Organic Gems
Soft and porous. Avoid water immersion, heat, and chemicals. Wipe pearls with a soft cloth after each wear; opals prefer stable humidity. Have strands re-strung annually if worn often.
Caring for GIA-Certified Stones
A GIA grading report guarantees your stone's identity and quality — protect both the gem and its paperwork.
Keep Your Certificate Safe
Store the original GIA report in a fireproof location and keep a digital copy. The report number is laser-inscribed on the girdle of most diamonds — verify it matches at each service.
Insure at Appraised Value
Use your GIA report for accurate insurance coverage. Re-appraise every 3–5 years, as market values for fine stones can rise substantially over time.
Annual Security Check
Bring your piece in once a year so our jewellers can check prongs and settings. A loose stone is the most common cause of loss — a quick re-tip can save your investment.
Caring for Hallmarked Metals
A UK hallmark is your guarantee of metal purity — learn how to preserve the finish without erasing the mark.
Protect the Hallmark
Never polish aggressively over the hallmark area — it confirms the metal's purity (e.g. 750 for 18ct gold, 950 for platinum). A soft polishing cloth is all you need for routine care.
Platinum Patina
Platinum develops a natural, sought-after patina over time. If you prefer a mirror finish, our jewellers can re-polish it. Platinum is dense and rarely loses metal, so it's ideal for heirlooms.
White Gold & Rhodium
White gold is rhodium-plated for a bright white finish. Re-plating every 1–3 years restores its brilliance. Yellow and rose gold need only a gentle polish to keep their warm tone.
Storage & Professional Servicing
Smart Storage
Keep pieces in lined jewellery boxes away from direct sunlight and humidity. Fasten chains to prevent tangling, and store rings upright to protect settings. A small sachet of silica gel prevents tarnish in damp climates.
When to Visit the Workshop
Book a professional service if stones feel loose, claws look worn, or a ring no longer sits straight. We offer complimentary cleaning and security checks with every appointment at our Blantyre atelier.
Professional Care
Needs a Professional Clean or Repair?
Some pieces deserve more than home care. From re-tipping worn claws and re-stringing pearls to re-polishing platinum and re-plating white gold, our master jewellers restore and refresh your fine jewellery at our Blantyre atelier. Tell us what your piece needs and we'll craft a tailored service for you.